Terms and Conditions

Last Updated: 06-Nov-2024

Welcome to Petrochem Designs and Engineering Solutions India Pvt Ltd's Learning Management System (LMS). By accessing or using our LMS, you agree to comply with the following Terms and Conditions. Please read them carefully before you start using the LMS.

1. Acceptance of Terms

By registering or using our LMS, you accept and agree to be bound by these Terms and Conditions. If you do not agree, you may not use the LMS.

2. User Eligibility

Access to our LMS is limited to individuals who are [age] or older and authorized by Petrochem Designs and Engineering Solutions India Pvt Ltd. Users are responsible for maintaining the confidentiality of their login credentials.

3. User Conduct

You agree not to misuse the LMS or any of its content. Unauthorized reproduction, distribution, or modification of the LMS content is strictly prohibited. Violation of these terms may result in the termination of your account.

4. Intellectual Property Rights

All materials on the LMS, including content, design, images, videos, and software, are the intellectual property of Petrochem Designs and Engineering Solutions India Pvt Ltd. Unauthorized use of any content is prohibited.

5. Account Termination

Petrochem Designs and Engineering Solutions India Pvt Ltd reserves the right to terminate or suspend user accounts without notice if there is a breach of these Terms and Conditions or any illegal or unethical behavior.

6. Limitation of Liability

The LMS and its contents are provided “as is” and “as available.” Petrochem Designs and Engineering Solutions India Pvt Ltd does not guarantee that the LMS will be error-free or uninterrupted. In no event shall we be liable for any direct, indirect, incidental, or consequential damages arising from your use of the LMS.

7. Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the LMS following such changes indicates your acceptance of the updated Terms.

8. Governing Law

These Terms and Conditions are governed by the laws of India, without regard to its conflict of laws principles.

For any questions regarding these Terms, please contact us at support@petrochemdesigns.com 

Refund Policy

Last Updated: 06-Nov-2024

At Petrochem Designs and Engineering Solutions India Pvt Ltd, we strive to ensure our customers are satisfied with our courses and services. This Refund Policy explains the terms under which refunds may be issued.

1. Eligibility for Refunds

• Refunds may only be issued under specific conditions, such as technical errors, duplicate payments, or enrollment in an incorrect course.
• Users must submit a refund request within 7 days of the initial purchase or enrollment.
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2. Non-Refundable Conditions

• No refunds will be issued for completed courses.
• Refunds are not provided for any discounts, promotional pricing, or partial completions.
• Courses purchased as part of a bundle may not be eligible for individual refunds.
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3. Refund Process

• To initiate a refund request, please contact our support team at accounts@perochemdesigns.com or +91 6374513339 with proof of purchase.
• If eligible, refunds will be processed within [7–10] business days through the original payment method.
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4. Modification of Policy

• Petrochem Designs and Engineering Solutions India Pvt Ltd reserves the right to change this Refund Policy at any time. Changes to the policy will be effective immediately upon posting to the LMS.

For further information regarding refunds, please contact us at accounts@petrochemdesigns.com

Privacy Policy

Last Updated: 06-Nov-2024

Petrochem Designs and Engineering Solutions India Pvt Ltd ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Learning Management System (LMS) website. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and other details you provide during registration or through interactions with our LMS.
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• Usage Data: Information about how you access and use the LMS, including your IP address, browser type, access times, and pages viewed.
• Device Information: Details about the device you use to access the LMS, including device type, operating system, and browser settings.
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2. How We Use Your Information

We use the information collected to:

• Provide, operate, and maintain our LMS.
• Process transactions and manage your account.
• Personalize and improve your experience on the LMS.
• Communicate with you regarding updates, support, and course information.
• Analyze usage patterns to improve the functionality and security of our LMS.
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3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with data processing, analytics, and other support functions.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, or to protect the rights, property, or safety of Petrochem Designs and Engineering Solutions India Pvt Ltd, our users, or others.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the assets of Petrochem Designs and Engineering Solutions India Pvt Ltd.
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4. Data Security

We take appropriate technical and organizational measures to secure your information against unauthorized access, alteration, or destruction. While we strive to protect your data, no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal data, subject to certain exceptions.
• Opt-out: You can opt-out of receiving promotional emails from us by following the unsubscribe link provided in the email.
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6. Cookies and Tracking Technologies

Our LMS may use cookies and similar tracking technologies to enhance your experience and analyze usage. You can manage your cookie preferences in your browser settings, but note that disabling cookies may affect the functionality of our LMS.

7. Third-Party Links

Our LMS may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our LMS website. You are advised to review this policy periodically for any changes. Your continued use of the LMS after changes are posted constitutes acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: nancy.joseph@petrochemdesigns.com